- Western Union, a major name in the online money transfer scene, has announced a new collaboration with Metrobank, a national bank in the Philippines.
- The two companies will work together to improve inbound remittances in the country.
- “At Western Union we meet these expectations by providing a full range of money transfer solutions to a broad spectrum of consumers,” said a senior spokesperson for Western Union.
Western Union, a global name on the international money transfer scene, has confirmed that it will partner with a national bank in the Philippines.
Western Union said that it will make the pairing with the Metropolitan Bank & Trust Company (Metrobank).
This bank is one of the nation’s main financial organisations.
It is also the newest direct bank account payout partner on the firm’s books, at least when it comes to inward remittances in the country.
The arrangement means that individuals receiving inbound remittances in the Philippines will be able to experience real-time bank payouts.
Metrobank’s decision to join the Western Union network reflects a boost in the bank’s number of partners.
In a statement, a spokesperson for Western Union said that a push towards digitalisation in the country had contributed to the firm’s decisions.
Jeffrey Navarro, the head of Philippines, Malaysia, Brunei & Indochina for Western Union, pointed out the “flexible lifestyles” of many in the nation.
“Millions of people in the Philippines have access to accounts and are living ever more interconnected digital lives: as a result, they have an increasing expectation for the financial system to keep up with their flexible lifestyles,” he said.
He went on to say that Western Union was seeking to “meet these expectations” through its product range.
“At Western Union we meet these expectations by providing a full range of money transfer solutions to a broad spectrum of consumers. With Metrobank we are glad to expand our account payout network, leveraging our joint capabilities to drive seamless solutions for customers.”
Metrobank’s executive vice president and head of Products, Channels and Overseas Banking Group said that the company aimed to provide satisfaction for its customers.
Richard So said that his company offered “innovative” services.
“At Metrobank our mission is to meet the evolving needs of customers with innovative services,” he said.
He added that the company’s relationship with Western Union would be useful for meeting “rising expectations” when it comes to money transfer needs among consumers in the market.
“With our partnership with Western Union, we are ready to meet the rising expectations for convenient money movement into bank accounts, improving customer experience and bringing them the ease and scale they look for when it comes to their money transfer needs.”
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