Smart Currency Exchange Transfer Fees and Costs

Transfer fees are charged for transfers of less than £3,000, but the website does not clearly indicate how much, which is makes it difficult to fully commit to this broker. Based on the information provided to us by the company, it charges a flat fee of £10 for transfers of less than £3,000.

However, there are also customer reviewers who paid up to €20 for a transfer, which is comparable to bank expenses. In any case, in the brave new world of money transfers where the vast majority of competitors offer a policy without a commission, it is simply not ‘smart’ to charge it.

Since customer reviews are very positive, it is suggested that the rates offered by Smart Currency Exchange are much better than rates offered by banks. As with most good companies, its margin fluctuates around 1% – that’s all we can say. It should be added that Smart Currency Exchange has no transfer limits.

Usability

To start using Smart Currency Exchange’s services, you must first open an account. To open an account, you will need to provide your name, contact information and transfer requirements. After you have provided your basic data, it is necessary to enter the data on the transfer, the amount of the shipment, the currency of the transfer and where the money will be sent.

You can also make a one-time transfer or use a forward contract or limit order to get the desired exchange rate. There is then is the opportunity to familiarise yourself with the exchange rate and the commission that will be applied to the transaction. If you are satisfied with the full transaction cost, then the money will be transferred.

Mobile product

The site is adapted for mobile devices and is very practical in terms of user convenience. Smart Currency Exchange offers an application that is nothing more than a placeholder that prevents customers from doing anything other than checking exchange rates.

Trustworthiness & Reliability

Customer funds and data are protected. Smart Currency Exchange is authorised by the FCA in accordance with the Payment Services Regulations 2009 (FRN 504509) for the provision of payment services. Smart Currency Exchange is also one of the market leaders in currency exchange and money transfer to Trustpilot.

Business product offering

Smart Currency Exchange offers similar payment options for enterprises to help protect corporate customers from major losses in forex transactions. Forward contracts allow companies to fix current exchange rates for several months in advance, which is a good option at favourable rates. Smart Currency Exchange offers a flexible forward contract, especially for enterprises, which allows companies to extend the terms for which forward exchange rates were reserved. For companies that will have to make international payments in the future, the maximum order will set a specific rate at which Smart Currency Exchange will buy on behalf of the company.

Product Coverage & Service

Smart Currency Exchange is extremely strong thanks to the exchange of smart currencies. It is true that it does not have the same volumes as some of its largest competitors or a comparable number of offices around the world with them, but it offers specialised services and deals with almost all currencies on the planet.

Customer reviews show that customers are satisfied with the level of professionalism demonstrated by Smart Currency Exchange dealers. In addition to this, the company told us that its service is kept friendly and unassuming, without offering incentives to dealers – this means that dealers are not ‘chasing’ customers and are not interested in making excessive profits.

Customer Feedback & Satisfaction

Smart Currency Exchange has an almost perfect score on both Trustpilot (9.9 with almost 1,200 reviews) and Review Centre (4.9 with less than 40 reviews). In addition, there are many (very positive) reviews on its Facebook page.

The vast majority of customers are extremely satisfied with the services they received at Smart Currency Exchange. In fact, it would be difficult to find a company that has a higher percentage of satisfied customers than Smart Currency Exchange. The only thing that may bother you is the relatively small number of reviews compared to some competing companies in this area, which have up to 20,000 different reviews.

Customer Help & Assistance

In addition to its headquarters in London, Smart Currency Exchange has several offices in Costa Blanca, Spain; Costa del Sol, Spain; and Vilamoura, Portugal. This is the only way to ensure that such a company can truly offer access to its services to customers around the world.

Customers can also contact the Smart Currency Exchange hotline by phone, or they can write an email. Judging by the reviews, many Smart Currency Exchange customers are satisfied with the service level of the hotline.

Pricing Transparency

Smart Currency Exchange has a transparent policy towards customers. It should also be noted that one of the great advantages of this currency exchange and the factor that makes it unique is that it does not pay any fees to traders.

Smart Currency Exchange will help you save money using the experience of traders, which means that you can save up to 4% compared to your bank on the main street. Another advantage of this service is that you will not be subject to fluctuations in rates if you take a loan with a fixed rate, which means that your money will not be at risk of loss of value. This service is also regulated by HM Revenue & Customs, which means that the security of the service is incredibly thorough. You will receive an offer without obligations, and if you decide to continue working with the account, you will have access to a large number of advantages, including fast international payments and no commissions.