Currency Solutions Review - Money Transfer Costs and FXcompared’s rating

Currency Solutions Transfer Fees and Costs

Currency Solutions does not charge a fee for transfers. Since it focuses solely on forex, it can make a profit by offsetting the market exchange rate for a nominal margin. This margin is much less than that used by banks.

Customer reviews of Currency Solutions that comment on its commission and exchange rates are almost all favourable. In fact, it is difficult to find a negative review of the company’s ability to provide profitable exchange rates for the transactions of its customers.

Currency Solutions does not charge a transaction fee, and many reviewers praised the savings they received from lower total transaction costs. Many comments related to the company’s ability to find excellent exchange rates and to charge a lower fee for the same service than the bank. The ability to use advanced hedging strategies or purchase futures contracts to capture profitable exchange rates for future use has also been mentioned in several reviews.

Usability

With Currency Solutions, the customer can easily purchase currency with the click of a button. To get started, you need to click ‘Get Quote’.

It’s free to send money in the currency that the client wants. You must fill in the following information for the transfer:

• The estimated amount of transfer

• Your email

• Your name

• Your phone number

Personal registration requires the client to enter biographical information to process the request. 

For some businesses, it will be necessary to enter company data, including the country of registration, name and company number. You then need to enter personal data, as well as information about the place of residence, contact details, security information and how you found out about the services provided by Currency Solutions.

Currency Solutions provides free transfers for transactions over £3,000. There are no hidden fees, and customers are assured of the best prices. For personal translations, the customer must undergo basic registration and provide biographical data.

This is an important part of the process because it blocks personal information to ensure that only the client can access their account and process international money transfers. 

Businesses will need additional information to get started. There are safety checks and validations to meet FCA regulatory requirements.

Mobile product

Currency Solutions does not have any applications on mobile devices. However, it has a convenient and fully responsive website for mobile devices and using the site via a mobile phone is practical and convenient.

Trustworthiness & Reliability

Currency Solutions has an excellent reputation for its commitment to superb service and zero fees. At Trustpilot, it has a high customer rating.

There were also no scandals or disputes to spoil its reputation. However, there is very limited information available on Currency Solutions beyond the company’s own site and customer reviews.

Business product offering

Currency Solutions’ products and services for business customers are specifically designed to help companies optimise their foreign transfer and payment processes, as well as helping them manage their activities in the foreign exchange markets. Currency Solutions’ risk management experts and market understanding give companies the tools they need to help them navigate the sometimes volatile movements in the forex markets. Business clients can choose one of the transfer strategies, including spot, forward and limit options, to fix the best exchange rates for their transactions and choose the time when their money will be sent.

Currency Solutions also offers businesses automated payment plans, which help companies better manage their employees’ payroll, service payments, retirement payments, vendor payments, or any other standing payments. Companies can choose and fix the exchange rate, which is the most profitable, and Currency Solutions’ systems will ensure timely payment at the rate set by the company.

Product Coverage & Service

Currency Solutions has over 145,000 customers worldwide. It accepts customers from all countries except the US. However, it only has support offices in the UK and Cyprus. There are no translations available on the website, indicating its UK-oriented approach.

Despite the fact that almost all the reviews from Currency Solutions were positive, the company’s customer support service was invariably mentioned as one of the best. Currency Solutions positions itself as a dedicated money transfer company that prides itself on a high level of customer support, which was confirmed by its extremely positive customer reviews. The company has always had favourable feedback for its knowledgeable, experienced and helpful support staff, who can be contacted by telephone or through the website. Several commentators noted that the ability to directly contact a specialist made them feel more confident when sending an order to transfer money.

Customer Feedback & Satisfaction

On Trustpilot, for example, Currency Solutions has over 1,500 reviews and an incredible five-star rating.

This indicates the quality and professionalism of the broker and the availability of its FX services. Customers regularly talk about the quality of service, availability and effectiveness of these currency transfers.

This FX broker was featured in the Financial Times, in the Telegraph, and on the BBC. It boasts a high rating among private clients, business customers and online sellers throughout the UK.

Customer Help & Assistance

To contact customer support, simply click on the ‘Contacts’ tab on the Currency Solutions page.

You will be redirected to the online contact form, where you can send a message to the support representatives. Offices are located in several countries and cities around the world – for example, you can contact the Dublin office, the Amsterdam office, the Paphos office and the British office (head office and corporate office) in London.

The phone number for customers in the UK is +44 203 993 1103. Support representatives are always professional, polite and efficient. You can consult the frequently asked questions section to get answers to standard questions, to expedite the solution of your customer service requests.

Pricing Transparency

Customer reviews suggest that Currency Solutions openly displays information about transaction costs.

However, tariffs and exchange rates vary depending on the country from which you send. Currency Solutions discloses all fees in advance and fixes your exchange rate at the time of the transfer.