Western Union pairs up with Hong Kong company

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Andrea Barnes
Andrea is Communications Manager at FXcompared. Prior to joining FXcompared, she worked as a communications consultant for companies seeking guidance with their social media, marketing and digital… Read more
  • Corporation set to offer new mobile payments service
  • HKT Payment is new collaborator
  • “We are evolving with” customers, says WU boss


Leading international payments firm Western Union has announced an agreement with a major Hong Kong company designed to open up its mobile wallet function to more customers.

The global firm will work with HKT Payment, a Stored Value Facilities (SVF) license holder in Hong Kong.

Once the partnership is up and running, it will be easier for Hong Kong customers to make international money transfers. While currently they are able to use a credit card for this purpose, the new collaboration will mean that their Western Union Tap & Go mobile wallet can also be used.

It will be possible to send money abroad in a whole host of different currencies. As a peer-to-peer transfer system, the new collaboration is designed to deliver ease and convenience.

With one report from Nielsen claiming that smartphone usage in Hong Kong currently rests at about 96%, the move fits the country’s current technological make-up.

Molly Shea, Western Union’s Senior Vice President and General Manager for Global Money Transfer in the Asia Pacific, said that the move was an example of the firm’s commitment to tech evolution.

"At Western Union, we are pulling out all the stops to provide customers with convenient channels to send money to their loved ones. If a customer wants to send money via a retail location – we make it possible”, she said.

“If a customer wants to send money online – we make that possible too. We are committed to our customers and realize their needs are evolving, and we are evolving with them.”

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