Western Union has been in business since 1851, when it was founded as the New York and Mississippi Valley Printing Telegraph Company. The company provides money transfer services, bill payment services, and prepaid cards to its customers. Customers can transfer money or set up a bill payment online, through their mobile phone, from over 100,000 ATMs, by phone, or by going to one of the more than 500,000 Western Union agent locations worldwide. Western Union is regulated by the Austrian Financial Markets Authority and by local market regulators including theFCA in the UK and FinCEN in the US.
Western Union gives customers the ability to send money, receive money, or pay bills by accessing their online system, calling a representative on the phone, or visiting a Western Union location to set up a transaction in person. Customers are able to send more than $3,000 overseas at one time, and can send money directly to a recipient’s bank account or to a recipient’s mobile phone in some instances. Western Union offers locked in exchange rates for international currency transfers.
To start transferring money or paying bills through Western Union, customers must first set up an account with Western Union, which can be done online, over the phone, or in person at a Western Union branch. Once the account is set up, customers can send or receive cash to their bank accounts or for pick up at over 100,000 ATM locations.
Customers can choose to send money a number of different ways. They can choose a ‘money in minutes’ option, which gets the money to its destination within minutes. To use this option, customers must meet certain location and account requirements, though sending fees are higher for this option. For customers who do not need to have the money arrive immediately, they can choose Western Union’s three-day service, which is more economical and has less restrictions. Usually, the money is available for pick-up within three business days.
Customers are able to use Western Union money transfer services to send money to pay bills. Western Union allows the customer to pay by using their bank account and their bank’s online bill pay service. It’s fast and easy to set up.
Western Union also offers mobile money transfer services. If the customer’s recipient is in a location where Western Union mobile transfer services are offered, it’s easy to send money directly to their mobile device.
Customers can also set up a prepaid MasterCard®. The Western Union® Netspend® Prepaid MasterCard® allows users flexibility in sending and receiving money to a number of locations worldwide. It also offers discounts on select merchant purchases and cash back rewards on purchases. Customers also have the option of direct depositing their paycheck or government benefits check to the card.
Western Union was founded in 1851 as the New York and Mississippi Valley Printing Telegraph Company. It provides a variety of financial services to its customers through its website, branch locations, ATMs, and phone service in countries around the world.
In 2000, it launched its website, westernunion.com, to offer customers a faster, more convenient way to send money globally. In 2007, it began developing its mobile money transfer service to customers. In 2012, Western Union transferred approximately $79 billion worldwide for its customers, completed 231 million consumer-to-consumer global financial transactions, and made 432 million business payments on behalf of its customers.
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