Voycare announces new collaboration with mobile payments firm

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Valentina Vitali
Valentina Vitali
Research Analyst
Valentina is a Research Analyst and passionate about payments and fintech. Valentin enjoys analysing money transfer companies and the market. In her work, Valentina analyses payments data… Read more
  • CITCON and Voycare will work together on a new integrated telehealth payments offer that uses the best in application programming interface (API) technology.
  • Customers will soon be able to pay using a range of methods popular in China, such as WeChat Pay and Alipay.
  • Voycare, which has signed a memorandum of understanding with CITCON, said that it would help to reduce compliance burdens.

Chinese company Voycare has revealed that it will pair up with an international money transfers company called CITCON to offer a new service.

The two firms have signed what is known as a Memorandum of Understanding (MOU) to outline what the partnership might look like.

The main goal will be for customers of Voycare, which is a provider of ‘telemedicine’ and further services in the digital health arena, to be able to make payments in a variety of safe and convenient ways.

CITCON offers a product known as the CITCON Hosted Online Payment (CHOP), which can be integrated by e-commerce and other providers into their systems so that they can accept payments from a diverse range of sources.

These can come from both desktops and mobile devices, and are described as safe to use as well as meeting the required regulatory standards.

A variety of methods can be accepted.

These include popular names on the payments scene in China, where Voycare aims its services.

The options include brands such as WeChat Pay and Alipay.

Others on the list include BitPay and KakaoPay as well as traditional methods of payment such as credit cards.

In a statement, Hong Chen, who serves as Voycare’s chief executive officer, said that the firm had been attracted to Voycare because it is always on the lookout for methods of improving the payment experiences of its customers.

“We are constantly looking for ways to reduce friction in cross border transactions when it comes to payments,” he said.

He added that the service provided by CITCON is particularly useful for clients who are looking to reduce the amount of compliance processes they need to go through.

The experience, he claimed, ought to be “seamless”.

“CITCON’s cross-border payment processing solutions will help reduce PCI compliance burdens and allow us integrate to an array of mobile wallets, providing a seamless payment experience for both our providers and clients,” he added.

CITCON has become a major player in the cross-border payments technology field in recent years.

One of its main achievements has been to increase the use of QR code payments from mobile devices for Chinese customers who are looking to shop abroad.

North American firms have benefited in particular from this change.

Providers such as WeChat Pay and UnionPay often use CITCON services to link up shoppers and firms.

CITCON itself is based in California and was set up in 2015.

Do you want to check out all the latest information about global cross-border payments services?

If so, just visit our reviews section to find the right provider for you.


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