- A range of money transfer charges have been removed by the firm PalmPay as part of its response to the ongoing coronavirus pandemic
- The PalmPay Support Fund will offer a sum of 100,000 Nigerian naira to transacting customers who contract the virus
- “We are proud to be launching this campaign to offer our support to our community of users and organizations on the front line of the response to the pandemic”, said the firm’s global CEO
An online money transfer firm in Nigeria has revealed that it will offer its customers money transfer services free of charge.
PalmPay said that it would permit any cash transfers to Nigerian banks to go through without charge until mid-May.
The pledge also applies to outward cash transfers from the firm’s wallet service to other users on the PalmPay network.
This comes after the firm revealed that it would make a cash donation to any customer who gets the virus.
It said that the PalmPay Support Fund would offer a sum of 100,000 Nigerian naira to transacting customers who are diagnosed with coronavirus.
This sum is roughly equal to £208 or $256.
According to a statement posted on its Twitter page, the firm said the new move would run for an initial one month period.
“#PalmPayCares and we understand how difficult these times are, which is why today we are announcing FREE money transfers to any Nigerian bank”, it said.
“The offer is valid for any amount and runs until the 21st of May 2020. Download or open your PalmPay app to get started”, it added.
According to Greg Reeve, who serves as the global CEO of the firm, the company was “proud” of its new campaign.
“We are proud to be launching this campaign to offer our support to our community of users and organizations on the front line of the response to the pandemic”, he said.
“We want our customers to know that we are there for them through these uncertain times, and that they can be a part of relief efforts too as we will add to the fund every time they transact on the PalmPay app”, he added.
He also emphasised that digital payment systems can help in the fight against the virus.
“Using digital payment methods is one of the ways people can protect themselves and others from the virus, which can attach itself to cash and other surfaces”, he said.
“Our aim with these initiatives is to make that as easy and affordable as possible, and offer Nigerians a rewarding way to make payments through PalmPay”, he added.
The firm was launched just last year.
It is a designated Mobile Money Operator with a license from the Central Bank of Nigeria.
It is currently considered to be a speedily-growing fintech firm.
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