- The site, located at fxcintel.com/crisishelp, offers assistance on everything from managing marketing messages to ensuring the continuity of important business processes
- Those behind the site issue a call for crowdsourced sector intelligence to help enrich the site’s offer to readers
- “We are conscious of the tremendous disruption to the cross-border payment industry right now. Many companies, employees and customers are facing an unprecedented period of uncertainty”, says the new site
A new resource hub for the cross border payments industry has been launched as the COVID-19 (coronavirus) crisis hits the sector.
The hub, located at fxcintel.com/crisishelp, describes itself as offering “help for the industry as well as the small businesses that are your clients, suppliers and partners”.
The site offers a range of services designed to help firms suffering as the crisis continues.
One such section on best practice offers tips on how firms can best communicate information to their stakeholders, for example, while another advises firms on how to ensure the continuity of business systems.
The coronavirus crisis continues to rage around the world, with many major nations now in a state of lockdown.
It is expected that there will be particular and profound effects on the international money transfer industry too.
The sector is likely to be called upon to help friends and family affected by lockdown measures to continue to exchange cash, meaning that the capability of certain infrastructures could be brought into question.
At the other end of the scale, economic slowdowns could mean that there is a big slump in some forms of activity.
The website of the new hub outlines its aims – and acknowledges the “tremendous disruption” that some in the sector now have to grapple with.
“We are conscious of the tremendous disruption to the cross-border payment industry right now. Many companies, employees and customers are facing an unprecedented period of uncertainty”, it says.
“To help the industry through this time, we have created a hub which we will be continually updating with helpful resources, best practice and updated guidelines from across the industry.”
The site also asks for the assistance of its users to help crowdsource some of the latest intelligence and ensure that the information presented on it is accurate and recent.
“To keep this hub up to date, we are relying on the help from the best of the industry. Please write to us if you can update on any section below”, it said.
The relevant sections include the latest best practice, country guidelines and more.
“We also have included a 'help needed' section where any organisation can send us a request and we will list it anonymously and connect you to another industry member who then offers their help”, it added.
In addition to this new site, you can also keep up to date with what’s going on in the cross border payments universe by checking out our magazine pages.
